Privacy Policy
Last updated: July 2026
At Clé Social ("we", "our", "us"), we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose and protect your information when you visit our website, download our resources, subscribe to our emails or engage our services.
Information we collect
We may collect personal information including:
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Your name
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Email address
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Phone number
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Business name
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Website or social media links
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Information you provide through our enquiry forms
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Information provided during discovery calls or onboarding
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Payment and invoicing information (processed securely through third-party providers)
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Website usage data collected through cookies and analytics tools
You are under no obligation to provide personal information, however some services may not be available without it.
How We Collect Information
We collect information when you:
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Complete a contact form
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Download our Service Guide or other resources
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Subscribe to our email list
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Book a consultation
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Become a client
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Communicate with us via email or social media
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Browse our website
We may also collect anonymous information through cookies and website analytics.
Why We Collect Your Information
We collect your information so we can:
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Respond to enquiries
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Deliver requested resources
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Provide our services
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Send marketing emails if you have subscribed
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Improve our website and customer experience
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Communicate important updates
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Meet our legal and financial obligations
We only collect information that is reasonably necessary for these purposes.
Email Marketing
If you choose to download our Service Guide, marketing playbooks or subscribe to our mailing list, your information will be stored securely within Flodesk.
You may unsubscribe from marketing communications at any time using the unsubscribe link included in every email.
Cookies & Website Analytics
Our website uses cookies and similar technologies to help us understand how visitors use our website and to improve user experience.
These technologies may collect information such as:
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Browser type
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Device information
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Pages visited
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Time spent on the website
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Referral source
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IP address (where applicable)
You can disable cookies through your browser settings, although doing so may affect website functionality.
Third-Party Services
We use trusted third-party providers to operate our business, including:
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Wix (website hosting)
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Flodesk (email marketing)
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Dubsado (client management, contracts and invoicing)
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Google Analytics (website analytics)
These providers may collect, store or process personal information on our behalf in accordance with their own privacy policies.
How We Protect Your Information
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification and disclosure.
While we use reputable service providers and security measures, no method of electronic transmission or storage is completely secure.
Disclosure of Personal Information
We do not sell or rent your personal information.
We may disclose your information where necessary to:
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Our trusted service providers
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Professional advisers
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Government authorities where required by law
Accessing or Updating Your Information
You may request access to the personal information we hold about you or ask us to correct inaccurate information by contacting us using the details below.
Overseas Disclosure
Some of the third-party providers we use may store or process your information outside Australia. By using our website or providing your information, you acknowledge that your information may be transferred internationally where appropriate safeguards are in place.
Changes to This Privacy Policy
Contact Us
We may update this Privacy Policy from time to time to reflect changes in our business or legal obligations.
The latest version will always be available on this website.
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Clé Social
Email: studio@clesocial.com.au